Complaints and Grievances
Complaints must be made electronically using the Grievance and Dispute Report form below. All relevant information must be attached or provided in the complaint at the time of submission.
Following submission, Woolwich will review and forward the Complaint to ERNA for consideration by a member of the ERNA Grievance and Dispute Resolution Committee.
A complaint made under this Policy must be made within 7 days of the incident, event or circumstance taking place.
Woolwich will advise the outcome as soon as a response is received from ERNA.
Woolwich complaint and grievance form
Following submission, Woolwich will review and forward the Complaint to ERNA for consideration by a member of the ERNA Grievance and Dispute Resolution Committee.
A complaint made under this Policy must be made within 7 days of the incident, event or circumstance taking place.
Woolwich will advise the outcome as soon as a response is received from ERNA.
Woolwich complaint and grievance form